In his career spanning two decades in Asia Pacific region, Biplove has helped business extract true value from innovative technologies by focussing on customer experience and building new revenue models.
In the early 2000s, he has brought e-business to India by convincing behemoths like Indian Railways, State Bank of India, Godrej Group (A conglomerate), Malayala Manorama (media powerhouse), to go digital. He also launched the first e-commerce marketplace Sifymall.com in 2001.
Globally, he has consulted and delivered revenue impacting digital solutions to Fortune 500 companies, like Credit Suisse AG(Singapore), Aeon Thana SinSap (Thailand), Verifone Inc (USA), Standard Chartered Bank (HongKong) and Kuwait Finance House (Malaysia).
Biplove believes that it is now or never for the businesses to truly Know Your Customer, Own Your Community and Scale Your Commerce to enjoy the fruits of Omni Channel Commerce.
He is possessed with zeal of re imagining customer experience with only one metric in mind: Customer Life Time Value. CLTV- in a business context when the physical and digital worlds are no longer two worlds, but one! Reciproci, an Experience Commerce offering from his company has already helped over 85 brands in over 8 countries (including in Oman) successfully increase Customer Life Time Value.